On July 13, two AmeriCorps*VISTA members returned to Vinton to further assist with relief efforts. On this occasion, we were allowed an up-close view of the important decisions which follow a major disaster.
The day started with an unexpected phone call from Benton County Emergency Management (EM) at 7:30 a.m. The woman on the phone said that Vinton still needed a significant amount of help, and asked if we could help out again. By the time we arrived at the Benton County courthouse basement (where the office of EM is located), the EM team was in the middle of a planning session.
It was truly a remarkable scene – everyone was frantic, yet cooperative. I would characterize the room as a picture of organized chaos. Phones were ringing, orders were barked, and a nervous tension was thick in the air. Despite the stress, it was clear – even to volunteers like us – who the leaders were. Such common understanding of the chain of command allowed for quick delegation and effective action.
As we left the courthouse shortly thereafter, we were instructed to help the Red Cross move its site from the high school, which lacked power, to the elementary school, which had regained power. Weather forecasts predicted temperatures over 100 degrees for the next few days, and an air-conditioned community shelter was essential to those who lacked a place to stay.
Throughout the course of the day, we helped the Red Cross move pallets of water, a tent, and numerous cots. Not only was the work incredibly gratifying, we were able to see how key decisions were made under the stress and uncertainty that accompanies such a situation.